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Two leading travel experts share their recommendations based on their experiences of Cultural Attractions of Australia.

Cultural Attractions of Australia has recently celebrated its 3rd Anniversary and this industry-led collective offers an inspiring selection of VIP, bespoke and behind-the-scenes experiences of iconic Australian arts, cultural, historic and sporting venues. Each attraction has curated pre-bookable, premium experiences, ensuring unrivalled access for guests. CAOA is part of Tourism Australia’s Signature Experiences of Australia programme.

Annabel Sullivan, Executive Officer, is delighted to share personal recommendations from two leading travel experts, based on their experiences of the collective.

Annabel met with Kate Kneipp, Travel Advisor and Manager, Travel Associates at a trade event earlier this year and had the opportunity to introduce her to the exciting selection of VIP curated experiences offered by the collective. When Kate had the opportunity to prepare an itinerary for clients travelling to Canberra, she thought they would enjoy More Than Politics, a behind-the-scenes tour of the art and furniture collection at Australian Parliament House with a High Tea. As with all CAOA experiences, they are commissionable, easy to book, and provide clients with a memorable experience of our own cultural icons here in Australia.

Kate sent through the following comments as a follow on to her client’s CAOA experience.

“My clients loved their More Than Politics experience at Parliament House. They were impressed with the guides, and the effort they made to make the information relevant and interesting to each member of the family. They raved about the High Tea – one of the children had just turned 18 and they made a birthday cake for her. As an agent, I was extremely impressed with the level of service provided, and their communication with me during the booking process. It is fantastic to have discovered such amazing experiences here in Australia, which enhance and add value to our clients’ travel experiences and take them to a whole other level. Thank you so much for your assistance. I will be sure to remember you and the other opportunities CAOA offers.”

CAOA has also hosted top travel professionals for famil visits in recent months including an inspiring Culture and Wine Experience of Tasmania, as one of eight exciting famils created by Tourism Australia and Signature Experiences of Australia, as a part of ATE 21. Annabel Sullivan, led the group of four travel industry guests including Aaron Spriggs, Orbit World Travel; Margaret Rae, MTA Travel; Victoria Woolnough, Travel Beyond Group and Evan Petrelis, Renaissance Tours. The 5-day trip encompassed experiences created especially by CAOA by two of its members – cultural and dining experiences at MONA, the Museum of Old and New Art, Hobart, and the Wheel of Fate tour of Port Arthur Historic Site.

Aaron Spriggs, highlights he would definitely include these behind-the-scenes experiences in his client’s itineraries. He notes that he is seeing Australian travellers are looking for different experiences at present and touring as part of a small group appeals.

“I’d been to Port Arthur previously and joined a standard group tour which was informative and enjoyable. However, to experience Port Arthur with a small group of friends and our own fantastic story teller guide was an amazing experience. On CAOA’s Wheel of Fate Tour we had the opportunity to talk to our guide and ask questions, and as a result, felt we learned more about the human story of the site. A glass of bubbles in the Commanders cottage with morning tea provided an insight into how the “other half” lived with pleasant surroundings, a view and plumbing, as opposed to the convicts. The tour concluded with a beautiful lunch highlighting Tasmanian wines and produce from local suppliers in the Visiting Magistrate’s House. This was superbly presented by the chef’s from the onsite restaurant which dates from 1830.”

Wheel of Fate entreePort Arthur ©Peter Whyte SMALL

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DATA PROTECTION AND PRIVACY POLICY


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We recognise that your privacy is important to you and we value the privacy of every individual and are committed to the protection of personal data. Our privacy policy complies with applicable privacy laws in processing personal data including the Privacy Act 1988 (Cth) and the General Data Protection Regulation ("GDPR") (which gives certain rights to individuals who are based in the European Union ("EU") during their interactions with us). Our policy sets out how we collect, use, disclose and otherwise manage personal information about you. We invite you to check our website regularly for any updates to this privacy policy.
General Privacy Statement
You may visit the Cultural Attractions of Australia website without telling us who you are or revealing any personal information about yourself. However Cultural Attractions of Australia does give you the opportunity to provide to us some of your personal contact information in order to interact with you and with our member attractions. This information includes your name, email address and country of residence and state or territory, if you are from Australia. We will only use this information for the purposes described in this policy statement.
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, contact details and other information relevant to providing you with the services you are seeking.
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We will collect and use your personal information generally for one or more of the following reasons: We will only process personal data that is necessary to carry out our services as determined by the nature of your interaction with us.
Methods of collection
Personal information will generally be collected directly from you through the use of our standard forms, or over the internet, or through interaction with our social media channels, or via email or through telephone conversations or meetings with you. There may, however, be some instances where personal information about you will be collected indirectly because it is impractical to collect personal information directly from you. We may obtain personal information about you from our members or other affiliated organisations, where the transfer of your information to us is appropriate and lawful, and in keeping with this privacy policy.
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You acknowledge that if the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you with the services you or they are seeking.
Internet users
If you access our website, we may collect information about your interaction via our website in the form of your IP (internet protocol) address and domain name. Also, our website may from time to time use cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not contain personal information per se, but they may link back to a database record about you. We may use cookies to monitor usage of our website and to create a record of when you visit our website and what pages you view so that we may serve you more effectively. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. No attempt will be made to identify users or their browsing activities unless we are compelled to do so by law. The data and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Cultural Attractions of Australia. Your personal information will not be released unless the law permits or requires it or your permission is granted.
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We keep your personal information for as long as is reasonably necessary for the purposes for which it has been collected. In any communication we send you, there will be the option for you to unsubscribe. We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.
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We store your personal information in different ways, including on paper and in electronic form. We take commercially acceptable measures and comply with all applicable privacy laws to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures.
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You may be entitled to access the personal information we hold about you, or request for this information to be deleted, upon written request. We will endeavour to provide you with access to the personal information requested within 30 days. We may charge you a reasonable fee for processing your request. We may decline a request for access to personal information where privacy laws require us to do so. If, upon receiving access to your personal information, or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, you should notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Data Protection Officer
Our Data Protection Officer is responsible for all matters concerning the proper management and legal compliance of data protection and privacy matters. The Data Protection Officer:
Reporting data and privacy incidents
If you become aware of a data or privacy incident, including an actual or suspected data breach, you should immediately report this incident via the Contact Us page on our website. A data or privacy incident means an actual or suspected data breach as defined under applicable privacy laws including:
Complaints relating to how we handle your personal data
If you are concerned that your personal data has not been handled in accordance with our data protection and privacy policy, you may lodge a written complaint to our Data Protection Officer and your complaint will be appropriately investigated and a response provided to you as soon as practicable. If you are unhappy with the way that we are using your personal data, or if you are not satisfied with our response to a complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (to the extent that the Privacy Act 1988 (Cth) applies) or, if the GDPR applies, with the Data Protection Authority.
Feedback
If you have any queries about our privacy policy or the way in which we handle your personal information, please contact us: Data Protection Officer Cultural Attractions of Australia PO Box 5548 West End QLD 4101
More information
For more information about privacy in general, including advice regarding making a complaint or notifying of a data breach, you can visit the office of the Australian Information Commissioner at www.oaic.gov.au This privacy policy may change from time to time. The policy was last updated in March 2019
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